Numbers Speak Louder Than Words

At Plymate, we have always been proud of the high standards we set for ourselves, but the results from our independent survey conducted by Market Measurement underscore just how well we’re delivering on our promise of excellence. The survey results reveal outstanding ratings across key service areas, proving that our commitment to quality is more than just talk — it’s measurable.

Carl Hendrickson, President of Market Measurement, has stated, “Plymate ratings are some of the highest we have seen across our entire B2B clientele.”

This acknowledgment from a respected third-party agency that works closely with the textile industry speaks volumes about Plymate’s dedication to delivering unparalleled service to our clients.

As Ben Warnecke, Plymate’s President and a proud fourth-generation family member put it: “If your current provider is not delivering these kinds of results, we should talk.”

99% Customer Satisfaction in Deliveries

Our survey found that 99% of our customers rated the completeness of our deliveries as above or equal to their expectations. This statistic is a testament to our commitment to reliability. Whether it’s workplace apparel or floor mat programs, Plymate ensures that each delivery is complete, on time, and exactly as expected.

97% Customer Satisfaction in Communication

We know that effective communication is key to building strong partnerships. 97% of our customers rated the ease and quality of communication with Plymate as above or equal to their expectations. Our clients appreciate how we keep them informed, respond to their needs, and proactively address any concerns.

98% Customer Satisfaction in Billing

Transparency and fairness are at the core of our billing practices. According to the survey, 98% of our customers are satisfied with our billing practices and transparency. We believe trust is built through honest and straightforward interactions, and our clients recognize this commitment in every transaction.

Plymate is Ready to Serve More

Plymate is a family-owned, customer-focused company. We’re ready to offer our services to those seeking a dependable, high-quality provider of workplace uniforms and floor mat programs.

If you’re looking for a provider that values excellence and continuously strives to exceed expectations, reach out today. Let Plymate show you what a difference commitment to quality can make for your business.