Family-owned for more than 87 years, we are small enough to work with you one on one, and large enough to invest in state-of-the-art technology. The upshot? The best customer service in our business.
"Customer satisfaction ratings for Plymate are among the highest ever recorded by Market Measurement. This observation is based upon more than 30 years of market research consulting experience, including over 1,000 business-to-business customer satisfaction assessments."
100%billing clarity & accuracy
99%quality expectations
97%responsiveness expectations
DID YOU KNOW?
The average cost of a slip and fall lawsuit is $50,000. But, with a proper mat, 85% of dirt tracked into a facility can be stopped! Not only that, but it can also save your floor's finish! With just over 1,000 people walking in and out your facility, 42% of your floor's finish can be removed, making custodial maintenance time even longer. Request a sample today!
Plymate's invoices are clear and concise.
You choose how much detail you want:
1. Activity and charges for the current week
2. Current charges plus six weeks of activity
Uniforms are tagged with the newest tracking technology:
– Accurate tracking of every piece
– History of each garment, including its life and turn-ins
– Fast, accurate monitoring of repair requests
– Our efficiencies save you money
– Our Service Reps use handheld devices to get info in real time
If we cannot resolve your concern to your satisfaction within 30 days, we will:
1. Cancel your service with Plymate
2. Refund your last month's rental fees in full
3. Pay the first month's rental fees of your new supplier
In the past dealing with uniform companies was not a pleasant process, billing was always a problem and the service was not good. We have been very pleased with Plymate in the past few years we have been doing business with you. I have not had one complaint over the service or billing since we have been using your services.
- Greg Hollander, Distribution Manager, Carmel Water -
