Family-owned and operated since 1930, we are small enough to work with you one on one, and large enough to invest in state-of-the-art technology. The upshot? The best customer service in our business.
"Customer satisfaction ratings for Plymate are among the highest ever recorded by Market Measurement. This observation is based upon more than 30 years of market research consulting experience, including over 1,000 business-to-business customer satisfaction assessments."
100%billing clarity & accuracy
99%quality expectations
97%responsiveness expectations
Floor mat rental services are a convenient way to save wear and tear of your flooring and carpeting, save costs relating to cleaning floors, and reduce trip hazards as they trap water and soil at primary points of interest. In addition, mats can provide safer and more ergonomically pleasing work conditions for your employees.
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Plymate's invoices are clear and concise.
You choose how much detail you want:
1. Activity and charges for the current week
2. Current charges plus six weeks of activity
Uniforms are tagged with the newest tracking technology:
– Accurate tracking of every piece
– History of each garment, including its life and turn-ins
– Fast, accurate monitoring of repair requests
– Our efficiencies save you money
– Our Service Reps use handheld devices to get info in real time
If we cannot resolve your service concern to your satisfaction within 30 days, we will:
1. Cancel your service with Plymate
2. Refund your last month's rental fees in full
3. Pay the first month's rental fees of your new supplier
We have been extremely pleased with the level of service provided by Plymate and all their associates. Because we utilize them for 3 distinct services, we have multiple representatives and always receive prompt and immediate attention to any of our needs. They are always just a phone call or email away.
We are considered an essential business, so never closed during the COVID-19 shut down. Our service techs never experienced an interruption in the uniform service and our floor mats were always replaced on schedule.
We would recommend Plymate for any uniform, mat or branded clothing needs.
- Joyce Detterline, Business Administration Manager - NEI -