Family-owned for more than 87 years, we are small enough to work with you one on one, and large enough to invest in state-of-the-art technology. The upshot? The best customer service in our business.
"Customer satisfaction ratings for Plymate are among the highest ever recorded by Market Measurement. This observation is based upon more than 30 years of market research consulting experience, including over 1,000 business-to-business customer satisfaction assessments."
100%billing clarity & accuracy
99%quality expectations
97%responsiveness expectations
When safety matters, you need to partner with a company who can supply the right products and manage your program to ensure your employees are properly equipped every day. That's why we increased our stock of Hi-Visibility and Enhanced Visibility garments! Request a sample today!
Plymate's invoices are clear and concise.
You choose how much detail you want:
1. Activity and charges for the current week
2. Current charges plus six weeks of activity
Uniforms are tagged with the newest tracking technology:
– Accurate tracking of every piece
– History of each garment, including its life and turn-ins
– Fast, accurate monitoring of repair requests
– Our efficiencies save you money
– Our Service Reps use handheld devices to get info in real time
If we cannot resolve your concern to your satisfaction within 30 days, we will:
1. Cancel your service with Plymate
2. Refund your last month's rental fees in full
3. Pay the first month's rental fees of your new supplier
"Ryobi Die Casting has done business with Plymate for over 25 years. Our service representative, Tim Shepherdson, is responsible for supporting our 900 associates. He is extremely professional and responsive. He is always in front of any potential issues and maintains a positive attitude. Plymate is a partner to Ryobi in every sense. Todd Plymate, President and CEO, sends feedback forms personally to our associates to look for ways to improve service. I would highly recommend Plymate to any organization looking for world class service."
- John Chrzanowski, Senior Director HR, Ryobi Die Casting Inc. USA -
