Family-owned for more than 87 years, we are small enough to work with you one on one, and large enough to invest in state-of-the-art technology. The upshot? The best customer service in our business.
"Customer satisfaction ratings for Plymate are among the highest ever recorded by Market Measurement. This observation is based upon more than 30 years of market research consulting experience, including over 1,000 business-to-business customer satisfaction assessments."
100%billing clarity & accuracy
99%quality expectations
97%responsiveness expectations
Plymate is proud to provide our microfiber program to schools, healthcare facilities, and more. Our team trains custodial staff on proper microfiber usage and provides recommendations on inventory levels—everything needed to ensure safer, cleaner facilities. Ask us about our microfiber program or request a sample today!
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Plymate's invoices are clear and concise.
You choose how much detail you want:
1. Activity and charges for the current week
2. Current charges plus six weeks of activity
Uniforms are tagged with the newest tracking technology:
– Accurate tracking of every piece
– History of each garment, including its life and turn-ins
– Fast, accurate monitoring of repair requests
– Our efficiencies save you money
– Our Service Reps use handheld devices to get info in real time
If we cannot resolve your concern to your satisfaction within 30 days, we will:
1. Cancel your service with Plymate
2. Refund your last month's rental fees in full
3. Pay the first month's rental fees of your new supplier
"From the first phone call to the final set-up meeting for mat installation, I have been nothing but pleased with the professionalism, courteousness, promptness of response and ease to which this transition from our previous provider to their company was. The pricing is very competitive for the quality of the mats and our logo mats looked amazing. Our employees have been very impressed with the quality of the mats and the delivery reps professionalism and friendliness. I am completely satisfied with my choice to sign up with Plymate and I would recommend them to anyone interested in exceptional mat service."
- Pam Saucerman, HR Director, A-1 Cash Advance -
