Family-owned and operated since 1930, we are small enough to work with you one on one, and large enough to invest in state-of-the-art technology. The upshot? The best customer service in our business.
"Customer satisfaction ratings for Plymate are among the highest ever recorded by Market Measurement. This observation is based upon more than 30 years of market research consulting experience, including over 1,000 business-to-business customer satisfaction assessments."
100%billing clarity & accuracy
99%quality expectations
97%responsiveness expectations
Whether you’re making the move from restocking your own soaps and sanitizers or tired of your current supplier, we can help you by creating a consistent replenishment program based on your workplace usage. As a Plymate customer, your route service representative visits on a regular basis to monitor and replenish inventory as needed, and can make adjustments, too.
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Plymate's invoices are clear and concise.
You choose how much detail you want:
1. Activity and charges for the current week
2. Current charges plus six weeks of activity
Uniforms are tagged with the newest tracking technology:
– Accurate tracking of every piece
– History of each garment, including its life and turn-ins
– Fast, accurate monitoring of repair requests
– Our efficiencies save you money
– Our Service Reps use handheld devices to get info in real time
If we cannot resolve your service concern to your satisfaction within 30 days, we will:
1. Cancel your service with Plymate
2. Refund your last month's rental fees in full
3. Pay the first month's rental fees of your new supplier
Before the Plymate supplied First Aid Kid was installed, it was always a struggle for our in house Safety Director to keep up with our first aid supplies. He wears a lot of hats and is pulled in a lot of directions. Now that the Plymate technician takes care of checking and stocking weekly, it frees our man up for other issues and provides a comfort level for our employees that a first aid item is always there.
- Carl Higdon, Best Equipment & Welding -