Here at Plymate, we believe that the resources and training we allocate to our Large Account Specialist Service Representative allows us to provide our top customers with a unique and customized array of services.
You already know that we value our small-town, family owned company.
You know that Plymate provides you with top-notch uniform and mat services. But did you know that we’ve been around long enough to be your grandfather? Or in some cases, your great-grandfather?
Just like your grandfather, or great-grandfather would say, we’ve been around the block a time or two. We know what works and doesn’t work. Our age provides us with loads of wisdom and knowledge about our industry. So as a result, we find ourselves doing things our competitors can’t, don’t, or won’t do.
One of the things we’ve learned in our old age is that having a service representative dedicated specifically to our large accounts makes a difference. We astutely named that position our “Large Account Specialist”, and that Large Account Specialist is Tim Shepherdson.
Tim has been part of the Plymate team since 1998. He services 1-3 large account customers per day, versus our regular service reps who make approximately 25 stops per day. This approach ensures that Tim will have the necessary time within each of his accounts to “do all the little things” that can really make the difference.
What are all those little things, you ask? Well, Tim loves to:
In addition to all the things that Tim provides you with as your Account Specialist, you also get a dedicated support team from our office. Behind Tim, you’ve got: 1 dedicated Director of Service, 1 dedicated District Manager, 1 dedicated Route Specialist (should Tim be off work for any reason), 2 dedicated support staff members in our home office, 3 dedicated Plymate family members available to help in any way they can.
We know there are plenty of fish in the sea when it comes to your uniform and mat supplier, but why swim with the sharks?