Tag Archives: floor mats

We’re Here, Indiana

We might not be the first industry you think about We might not be the ones who make the news We might not be the most glamorous You might not even know we exist But we’re here Working every day Washing every day Driving every day Delivering every day Servicing every day Helping every day […]

Read more »

Plymate & COVID-19

Covid 19 Response As you are aware, the Covid-19 Virus has caused all of us to take a close look at how we manage our daily affairs as this major outbreak continues to develop. It is believed that the normal laundry process will effectively remove and/or degrade the virus, and there is no evidence that […]

Read more »

You Asked, We Answered!

We often receive questions by prospective customers and curious inquirers, which we’re always happy to answer. Whether it’s a question about our services and programs (we have more than you might realize!), our technology, our philosophy, or just the way we do things around here, we love to talk about Plymate and what makes us […]

Read more »

Co-Worker of the Quarter: Meet Jessica Palmer

At Plymate, we love holding our quarterly meetings. It’s a gathering we always look forward to, for a couple of different reasons. First, it gives us a chance to exercise our core value of communication, which we find to be invaluable to our ongoing health as a company. And second, it’s an opportunity to celebrate […]

Read more »

Plymate Celebrates 90 Years!

Today marks 90 years since Plymate was founded, and we’re celebrating! As a family business that’s stood the test of time, we’re proud of hitting this huge milestone. Did you know that around 30% of family businesses make the transition to the second generation? From there, 12% make it to the third, and only 3% […]

Read more »

Build a Better Team: Job Shadowing at Plymate

Here at Plymate, we’ve found that our team works better when we all understand each of the roles within the company. More than understanding, experiencing each of the roles helps us to know exactly what it’s like to walk a mile in someone else’s shoes. That’s why at Plymate, part of our onboarding process is […]

Read more »

Never Stop Learning: CSCNetwork Training

For over 30 years Plymate has been an active member of CSC Network. The network’s membership comprises 175 independent laundries that provide uniform, floor mat, and linen rental services across the country. CSCNetwork is an invaluable partner to us, as they offer advanced industry training and wonderful opportunities to improve as a company! We receive supplier […]

Read more »

The Secrets to Exceptional Customer Retention

Earning new customers is a good thing. Retaining those customers is even better. Some companies spend a lot of time attracting new business. But when it comes to the long game, keeping one loyal customer is better than gaining two. People build relationships on trust, and trust can break easily. At Plymate, we work extremely […]

Read more »

Open Door Policy: 3 Key Benefits

As an organization, Plymate prioritizes open lines of communication. So much so, that we’ve named it as one of the core values we keep at the center of our identity. We are a floor mat and uniform rental company, of course. But to be any good at our job, we have to be effective listeners […]

Read more »

There’s an App For That: Repair Requests Made Easy

Here at Plymate, we like to make things easy and efficient for our customers. Practically, this looks like using new technology to our advantage, plus continually making tweaks and improvements to operations. We always aim to do it better than yesterday, in every department and every way possible. One such way? Our new Plymate Repair App. It’s another […]

Read more »

Core Values in Action: Do It Better

As the new year gets underway, it’s important to reflect on the way we serve our customers. At Plymate, one of the measures we use to determine our success in this area is found within another of our core values: do it better. When we think about the floor mat and uniform rental services we […]

Read more »

Recognizing What’s Right: Co-Worker of the Quarter

At Plymate, we provide services to customers in the form of floor mat and uniform rentals (plus a few other services!) That’s what we do. But what truly sets us apart–the momentum behind what we do–is who we are. We’re Plymate, yes; but at the heart of it, we’re individuals who commit to showing up […]

Read more »

Doing It Right: Our Floor Mat Rental Program

Ever wonder about the benefits of renting commercial floor mats as opposed to purchasing them from a department store? As the premier independent floor mat provider for Central Indiana, we know a thing or two about the benefits of a floor mat rental program! Here are a few important facts to consider: No large up-front […]

Read more »

5 Employee Wellness Ideas That Will Help You Attract Top Talent

We’ve said it before and we’ll say it again: our co-workers make all the difference when it comes to how well we’re able to operate and serve our customers! For any company, investing in the well-being of employees is always a good idea. A healthy, productive team consists of healthy, productive individuals. When a company […]

Read more »

Work Hard. Play Hard. Repeat!

We’ve developed a list of core values that we honor here at Plymate. One of those values is a belief that our co-workers make the difference, both to the quality of our operations as well as our customer service. We have an exceptional team, and it shows. On September 15, we had the opportunity to […]

Read more »

Plymate VS Our Competitors

Plymate does things a little differently than our competitors when it comes to customer service agreements. We treat our customers like people—not dollar signs. Our sales and service staff are up front in explaining the components of our service agreements. We don’t use tactics like automatic renewal without prior consent, and we don’t accept just any […]

Read more »

A Day in the Life of Our Service Reps

Have you ever wondered about your Service Representatives day-to-day life here at Plymate? Have you wondered how early they have to get up, or how many stops they make in a day? Well we asked one of our District Manager’s to give us his diary entry after he spent a few days on a route […]

Read more »

Guess Who’s Back?

This past weekend, our beloved MatMan returned to work. Easing him back into the world, he walked in the Morristown annual Derby Days Parade, passing out candy and high-fives to kids of all ages. For those of you who aren’t familiar with MatMan, his legend started in 2000, a product of Y2K. As Indiana’s premier […]

Read more »

Check It Out!

Imagine a 4th Generation family owned textile rental service company that is focused on trustworthy, personalized care, and built on employing the latest technology to maximize efficiency and effectiveness. Consider the customer service and sales professionals talking to customers and prospects and, often, directing them to the company website… a site that was perfectly fine […]

Read more »

Safety Is Not Automatic– Think About It

To our customers, the face of Plymate is our Service Representatives. Their customer service skills, training, efficiency and safety are key to the success of Plymate. Due to the nature of the job, these coworkers are largely unsupervised for the bulk of the day, so in addition to extensive and on-going training, Plymate has implemented […]

Read more »

Safety First!

Did you know that June is National Safety Month? At the end of last year, we celebrated 365 days without a lost-time accident. At that milestone accomplishment, we shared ways for you to be able to achieve that in the workplace too. In recognition of National Safety Month, we wanted to again extend a hand […]

Read more »

Plymate’s Chamber of Commerce Award Nomination

At the beginning of this year, Plymate was honored as a nominee, by the Shelbyville Chamber of Commerce, for the Small Business Champion Award. As a nominee, the Shelbyville Chamber of Commerce brought in a fantastic video team, The Story Shop, to create a video that highlights why we think Plymate is a great place to […]

Read more »