Tag Archives: central indiana

Stepping Up Your Cleaning Game? Plymate Can Help.

As businesses throughout the state continue to reopen after stay-at-home orders, many are walking back into a reality much different from the one they left in March. Social distancing, protective gear, and rigorous cleaning procedures are now the norm in our everyday lives. As we all transition and adapt to our current challenges, businesses are […]

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Adapting to COVID-19: Benefits of a Uniform Rental Program

If we’ve learned anything from living through the COVID-19 pandemic, it’s the importance of cleanliness and disinfection. Because of the COVID-19 outbreak, humans are more than ever before thinking about contamination, sterilization, and optimization. As business owners and managers, we’ve been consumed with learning and adapting to an ever-changing world as the pandemic unfolds. We’re doing […]

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Going the Extra Mile to Stay Healthy and Safe

As a provider to healthcare facilities, agriculture, critical manufacturing, trucking companies, and public utilities, Plymate has remained open as an essential business during the COVID-19 pandemic. We embrace our responsibility as a provider to so many other critical and essential businesses. We supply them with products they rely on to deliver safe and quality services […]

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Not Our First Rodeo: A History of Adaptability and Resilience

After 90 years doing business, we’ve seen a lot. More than a lifetime’s worth of events have occurred in the nine decades we’ve been servicing Hoosiers. With each life changing event, Plymate has persevered and come out on the other side stronger than before. Remembering our past challenges serves as an excellent reminder of Plymate’s […]

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We’re Here, Indiana

We might not be the first industry you think about We might not be the ones who make the news We might not be the most glamorous You might not even know we exist But we’re here Working every day Washing every day Driving every day Delivering every day Servicing every day Helping every day […]

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You Asked, We Answered!

We often receive questions by prospective customers and curious inquirers, which we’re always happy to answer. Whether it’s a question about our services and programs (we have more than you might realize!), our technology, our philosophy, or just the way we do things around here, we love to talk about Plymate and what makes us […]

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Plymate Attends TRSA Indiana Legislative Conference

Plymate is a member of TRSA, a group representing companies that supply, launder, and maintain linens and uniforms. Recently, TRSA sponsored an event at the Indiana Statehouse—the inaugural Indiana Legislative Conference. Todd Plymate, Ben Warnecke, and Tim Uhlmansiek all attended the event as part of a joint effort to advocate on behalf of the industry […]

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Co-Worker of the Quarter: Meet Jessica Palmer

At Plymate, we love holding our quarterly meetings. It’s a gathering we always look forward to, for a couple of different reasons. First, it gives us a chance to exercise our core value of communication, which we find to be invaluable to our ongoing health as a company. And second, it’s an opportunity to celebrate […]

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Plymate Celebrates 90 Years!

Today marks 90 years since Plymate was founded, and we’re celebrating! As a family business that’s stood the test of time, we’re proud of hitting this huge milestone. Did you know that around 30% of family businesses make the transition to the second generation? From there, 12% make it to the third, and only 3% […]

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Customer-Friendly Contract? Yes, It’s a Real Thing at Plymate.

Uniform and floor mat rental services historically require a legal agreement between company and customer. The contract, in theory, is a two-way agreement to the benefit of both parties. But what we normally discover throughout the industry is the unfortunate truth: most providers don’t offer a customer-friendly contract. In fact, far from it.  Common Contract […]

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Plymate’s Uniform Program: Designed to Save You Time

Nobody wants to spend massive amounts of time absorbed in the details of their company’s uniforms. And they shouldn’t have to, especially when it can be easily managed by a knowledgeable provider! At Plymate, we rely on time-tested systems and a unique way of doing business that make our uniform program a well-oiled machine. Our […]

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Co-Worker of the Quarter: Meet Lori Burnett

One of our longstanding traditions here at Plymate is to recognize a co-worker for their service at each of our quarterly meetings. At our most recent gathering, Lori Burnett received our newest Co-Worker of the Quarter award. The honor is so well-deserved! Lori is one of our wonderful Service Coordinators, working at Plymate since 2015. […]

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Help! How Do I Change Uniform or Mat Providers?

Not all uniform and mat providers are created equal, and businesses often find themselves working with a vendor that isn’t quite meeting their needs. But the situation can be complicated—maybe they’re still operating under a contract with the vendor and can’t go elsewhere just yet. Or maybe the process of changing vendors feels daunting and […]

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Customer Experience: Endangered Species Chocolate

Our commitment to a great customer experience hasn’t wavered since our founding in 1930. Since then, we’ve been fortunate to provide our uniform and mat rental services to countless customers who take as much pride in their business as we do in ours here at Plymate. Our technology and processes have improved quite a bit […]

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Build a Better Team: Job Shadowing at Plymate

Here at Plymate, we’ve found that our team works better when we all understand each of the roles within the company. More than understanding, experiencing each of the roles helps us to know exactly what it’s like to walk a mile in someone else’s shoes. That’s why at Plymate, part of our onboarding process is […]

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Never Stop Learning: CSCNetwork Training

For over 30 years Plymate has been an active member of CSC Network. The network’s membership comprises 175 independent laundries that provide uniform, floor mat, and linen rental services across the country. CSCNetwork is an invaluable partner to us, as they offer advanced industry training and wonderful opportunities to improve as a company! We receive supplier […]

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Plymate’s New Partnership: Nine13sports

One of the best parts of being a local, family-owned uniform and mat rental company is the joy we get from our relationships within the community. From the very beginning, Plymate has been proud to call Central Indiana home. Working with other organizations that care deeply about strengthening this community will continue to be a […]

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Co-worker of the Quarter: Meet Eric Fisher

Eric Fisher is Plymate’s Q2 outstanding co-worker, and we’re thrilled to present him with this honor! Eric’s been with us since 2014 and embodies our belief that co-workers make the difference in our company each and every day. A team player, Eric frequently helps others by showing up to help other Service Representatives with tasks […]

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Plymate’s Net Promoter Score Revealed!

Many companies work hard to earn customer loyalty, and Plymate is no exception. We created our business in 1930 to be customer-focused and provide the highest level of service possible, and that’s been our goal ever since. Customers have choices when it comes to their uniform and mat rental services. We want to be their […]

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Customer Spotlight: Avon Community Schools

90 years in business has taught us several invaluable lessons on customer relationships within the variety of markets we service: manufacturing, auto, municipalities, government, healthcare, and education to name a few. As Central Indiana’s premiere uniform and floor mat provider, we’ve learned what industries are a good fit for not only Plymate, but for prospects […]

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The Secrets to Exceptional Customer Retention

Earning new customers is a good thing. Retaining those customers is even better. Some companies spend a lot of time attracting new business. But when it comes to the long game, keeping one loyal customer is better than gaining two. People build relationships on trust, and trust can break easily. At Plymate, we work extremely […]

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A Better Bathroom: Our Facility Services

In addition to uniform and mat rentals, Plymate provides facility services to our customers that help their business run smoothly and efficiently. An example? Restrooms! Indeed, restrooms are a part of every facility. And proper upkeep and stocking takes time. Plymate manages convenient facility services programs for our customers that includes unique branding, reliable delivery, […]

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Co-Worker of the Quarter: Meet Linda Anderson

It’s that time again! At Plymate’s recent quarterly meeting we had the opportunity to name our new Co-worker of the Quarter. This is a person we choose to honor for their attitude and work ethic, recognizing the ways they’ve contributed to our company’s success. We can’t do it without our dedicated co-workers, who make all […]

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James T. Plymate Scholarship Award

The James T. Plymate Scholarship fund was created in 1997. Since its inception, Plymate has given out $40,000 in scholarship funds to the children, step children, and grandchildren of Plymate co-workers. Chosen by a third party not affiliated with Plymate, a student seeking post high school education is chosen based on grades, extracurricular’s, teacher and […]

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Plymate’s Annual Awards Banquet

Every spring, Plymate holds an awards banquet to honor co-workers and recognize award recipients. It’s a wonderful annual tradition, and we got to hold another Awards Banquet last week. This year’s banquet was at the Indiana Grand Racing and Casino. The event always includes a delicious dinner, entertainment, and a relaxed backdrop to enjoy colleagues […]

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SCUFFY Campaign Kickoff Breakfast!

Last week, SCUFFY held their annual Campaign Kickoff Breakfast! This marks their 65th annual campaign to invest in our community, raising funds for local agencies across Shelby County. This organization is very dear to our hearts here at Plymate. Our founder, Glenn Plymate, was one of the original founders of SCUFFY 65 years ago. We feel honored […]

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Open Door Policy: 3 Key Benefits

As an organization, Plymate prioritizes open lines of communication. So much so, that we’ve named it as one of the core values we keep at the center of our identity. We are a floor mat and uniform rental company, of course. But to be any good at our job, we have to be effective listeners […]

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Co-Worker of the Quarter: Meet Dustin Chaney

At our most recent quarterly meeting, we had the opportunity to recognize our new Co-Worker of the Quarter. It’s a pleasure to honor our wonderful team members in this way, and reminds us all over again how special the Plymate family truly is. We’re far from just a floor mat and uniform rental company. We’re […]

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There’s an App For That: Repair Requests Made Easy

Here at Plymate, we like to make things easy and efficient for our customers. Practically, this looks like using new technology to our advantage, plus continually making tweaks and improvements to operations. We always aim to do it better than yesterday, in every department and every way possible. One such way? Our new Plymate Repair App. It’s another […]

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Core Values in Action: Do It Better

As the new year gets underway, it’s important to reflect on the way we serve our customers. At Plymate, one of the measures we use to determine our success in this area is found within another of our core values: do it better. When we think about the floor mat and uniform rental services we […]

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Core Values in Action: Co-Workers Make the Difference

As a company, we’ve identified a handful of core values. Plymate has grown a lot since our founding in 1930. There are many day-to-day decisions we make to keep our uniform and mat rental services running efficiently. For us, having a foundation of core values—those things that matter most—helps guide all our smaller decisions and stay […]

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Giving Back is Sweet: Plymate’s Community Involvement

There’s a lot beyond our doors. We’ve recognized since the beginning that Plymate is part of a larger community here in Central Indiana. On a very practical level, we exist to provide uniform and floor mat rental services. If you take a step back, our deeper goal is to help businesses and individuals get what […]

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Recognizing What’s Right: Co-Worker of the Quarter

At Plymate, we provide services to customers in the form of floor mat and uniform rentals (plus a few other services!) That’s what we do. But what truly sets us apart–the momentum behind what we do–is who we are. We’re Plymate, yes; but at the heart of it, we’re individuals who commit to showing up […]

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Plymate VS Our Competitors

Plymate does things a little differently than our competitors when it comes to customer service agreements. We treat our customers like people—not dollar signs. Our sales and service staff are up front in explaining the components of our service agreements. We don’t use tactics like automatic renewal without prior consent, and we don’t accept just any […]

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A Day in the Life of Our Service Reps

Have you ever wondered about your Service Representatives day-to-day life here at Plymate? Have you wondered how early they have to get up, or how many stops they make in a day? Well we asked one of our District Manager’s to give us his diary entry after he spent a few days on a route […]

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Guess Who’s Back?

This past weekend, our beloved MatMan returned to work. Easing him back into the world, he walked in the Morristown annual Derby Days Parade, passing out candy and high-fives to kids of all ages. For those of you who aren’t familiar with MatMan, his legend started in 2000, a product of Y2K. As Indiana’s premier […]

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Check It Out!

Imagine a 4th Generation family owned textile rental service company that is focused on trustworthy, personalized care, and built on employing the latest technology to maximize efficiency and effectiveness. Consider the customer service and sales professionals talking to customers and prospects and, often, directing them to the company website… a site that was perfectly fine […]

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Safety Is Not Automatic– Think About It

To our customers, the face of Plymate is our Service Representatives. Their customer service skills, training, efficiency and safety are key to the success of Plymate. Due to the nature of the job, these coworkers are largely unsupervised for the bulk of the day, so in addition to extensive and on-going training, Plymate has implemented […]

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Safety First!

Did you know that June is National Safety Month? At the end of last year, we celebrated 365 days without a lost-time accident. At that milestone accomplishment, we shared ways for you to be able to achieve that in the workplace too. In recognition of National Safety Month, we wanted to again extend a hand […]

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Plymate’s Chamber of Commerce Award Nomination

At the beginning of this year, Plymate was honored as a nominee, by the Shelbyville Chamber of Commerce, for the Small Business Champion Award. As a nominee, the Shelbyville Chamber of Commerce brought in a fantastic video team, The Story Shop, to create a video that highlights why we think Plymate is a great place to […]

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