Plymate Uniform Rental – News You Can Use

Getting Smart With: Safety

12/11/2017

Safety First is more than just the catchy slogan we were taught when we were younger. It’s something that businesses practice when they place warning labels on their products; it’s something our teachers taught us when they told us not to run with the scissors; it’s what our parents instilled in us when they wouldn’t move the car until your seatbelt was on.

At Plymate, we take safety just as seriously. That’s why we were recently able to celebrate over 365 days without a lost-time accident.  How is that possible? It’s possible because we make safety a priority.

We do more than just slap posters up on the walls warning people to watch their step. We have an interactive safety training program headed up by a Safety Committee to ensure things are up to snuff according to OSHA and Plymate Standards.

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Why is it important to create a safe work environment? It’s been proven that employees are often happier with a safer work environment. There’s less stress involved in their day to day jobs, and they often feel more valued. From an employers’ standpoint, a safe work environment means less time an employee is out with injury, less workers comp, and ultimately ensures less business cost.

Here are some ways we ensure a safe work environment that helped us achieve 365 days without a lost-time accident:

  1. Create a Safety Committee!
    1. The committee should be comprised of employees from all departments and levels of the business
  2. Conduct regular safety checks
  3. Have all new hires complete an extensive safety training course specific to their role
  4. Identify potential hazards within the facility, such as new equipment or building Expansion areas
  5. Enforce safe driving practices to anyone driving a company car
    1. All of our service vehicles have an in cab coaching system called InThinc which helps coach safe driving practices
  6. Investigate all accidents to see what could have been done to prevent it and what can be changed to prevent future accidents

Doing Our Part To Help

10/27/2017

The end of summer 2017 was a trying time for some of our fellow Americans. As we all know, 3 hurricanes hit 3 different American locations in as many months. Here in Indiana, we know the destruction a tornado can cause, and can only imagine the devastation of a massive hurricane. Our hearts were, and still are, hurting for our friends, family, and fellow citizens in Texas, Florida, and Puerto Rico who lost everything.

In an effort to help, our co-workers organized a pitch-in lunch to benefit the hurricane victims. Homemade goodies and meals were donated and sold to other co-workers for the cause. Between purchased goodies and a 3-to-1 matched donation by Plymate, Inc., we were able to give a sizable donation to the Red Cross. This is in addition to individual donations made to various organizations throughout surrounding counties, whether those donations were monetary or physical.

We would also like to take a moment to recognize one of our peers, Ace Image Wear, who has a location in Texas that was affected by Hurricane Harvey. A donation by Plymate was also made to help them with their rebuilding process.

Many in Puerto Rico, Texas, and Florida are still in need. If you feel compelled, please consider donating to www.redcross.org download

Thank you to our co-workers and Plymate, Inc. family who helped our fellow Americans in their time of need. You are what makes Plymate the company that it is today.


Meet Tim

9/6/2017

Here at Plymate, we believe that the resources and training we allocate to our Large Account Specialist Service Representative allows us to provide our top customers with a unique and customized array of services.

You already know that we value our small-town, family owned company.

You know that Plymate provides you with top-notch uniform and mat services. But did you know that we’ve been around long enough to be your grandfather? Or in some cases, your great-grandfather?

Just like your grandfather, or great-grandfather would say, we’ve been around the block a time or two. We know what works and doesn’t work. Our age provides us with loads of wisdom and knowledge about our industry. So as a result, we find ourselves doing things our competitors can’t, don’t, or won’t do.

One of the things we’ve learned in our old age is that having a service representative dedicated specifically to our large accounts makes a difference. We astutely named that position our “Large Account Specialist”, and that Large Account Specialist is Tim Shepherdson.

Your Large Account Specialist, Tim Shepherdson.
Your Large Account Specialist, Tim Shepherdson.

 

Tim has been part of the Plymate team since 1998. He services 1-3 large account customers per day, versus our regular service reps who make approximately 25 stops per day. This approach ensures that Tim will have the necessary time within each of his accounts to “do all the little things” that can really make the difference.

What are all those little things, you ask? Well, Tim loves to:

  • Dedicate the time and space necessary on our trucks, for your products
  • Know the ins-and-outs of your business so you don’t have to worry about anything when he arrives
  • Save you money by reviewing invoices frequently to update them according to turnover
  • Deliver key employees extra services such as placing shirts in their offices
  • Conduct uniform fittings as needed
  • Clean out lockers
  • Meet and create relationships with you and your employees for a better all-around experience

In addition to all the things that Tim provides you with as your Account Specialist, you also get a dedicated support team from our office. Behind Tim, you’ve got: 1 dedicated Director of  Service, 1 dedicated District  Manager, 1 dedicated Route Specialist (should Tim be off work  for any reason), 2 dedicated support staff members in our home office, 3 dedicated Plymate family members available to help in any way they can.

We know there are plenty of fish in the sea when it comes to your uniform and mat supplier, but why swim with the sharks?

 

 


New Tool Encourages Safe Driving Habits

4/11/2017

Auditory cues coach safe driving behavior.

To our customers, the face of Plymate is our service representatives. Their customer service skills, training, efficiency and safety are key to the success of Plymate. Due to the nature of the job, these coworkers are largely unsupervised for the bulk of the day, so in addition to extensive and on-going training, Plymate has implemented a new tool to help monitor driving habits and improve the safety and efficiency of our route service personnel. Inthinc driver safety technology monitors driving performance in order to improve driver safety habits and awareness.

The Inthinc program monitors speed, braking and other key indicators of safe driving, and provides verbal cues to the driver. These verbal cues act as a virtual coach alerting drivers in real time, helping them to adopt safer driving habits. According to Inthinc, a typical company will see an 86% reduction in speeding, 89% reduction is aggressive driving, 90% reduction in accidents and 88% reduction in seat belt violations.

With 18 delivery trucks driving 8,000 miles per week, these types of improvements in safety, efficiency and compliance can have a significant impact on our company and protect our most valuable assets – the people in the trucks.


Is Bigger Better? Let’s look at the numbers.

4/4/2017

Usually the discussion about large vs. small business revolves around the “personal touch” or the value of relationships. At Plymate we talk about it too. A lot. And we believe it. But let’s face it, if you can’t measure it, it’s pretty hard to convince someone of the validity.

So let’s look at the numbers and see if we can make a case that Smaller is Better.

The following chart is based upon a survey by Market Measurement, an independent research company:bargraph

These numbers show that smaller, independent textile rental companies perform measurably (and significantly) better than national companies in three key areas of concern for uniform customers. So score a win for Smaller is Better.

So where might being small be a disadvantage? Most people would say “cost of goods” or “buying power.” Good point, but Plymate is a member of the CSC Network, an association of independent laundries, which negotiates pricing for the group. Independents, as it turns out, collectively account for the largest single share of market,  42%. When the Cintas/G&K acquisition is complete, the company will have 31% market share. (Report by North American Equity Research for J.P. Morgan.) So while the big guys are a monster standing alone, the independents combined — not so small after all.

Personal attention, superior service, and competitive pricing – maybe you need to look at the little guy.